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Shipping & Delivery

Do you mail it to me or my intended recipient?

This is your choice! You can mail to yourself or directly to your recipient. If you would like us to mail directly to your recipient, just use their shipping address instead of your own at checkout. We would recommend adding on the personalized card

Can I change my order after it has been placed?

Due to our extremely quick turnaround times, it is very difficult to make changes to an order after it has been placed. However, we are happy to check to see if we can make a change. Please contact our support team here to get started. Please note th

How much does shipping cost?

US Standard shipping is just $4.95 for any size order. The typical transit time is 3-6 business days. We also offer expedited shipping which is $14.95 for 1-3 business days. Please note that if you select Expedited delivery, we cannot ship to a PO Bo

How do I track my order?

Once your order ships you will receive an email confirmation with a tracking number. Please note that most carriers do not scan shipments upon arrival at each destination so please be patient if your order does not have an update every day. If you di

How many stamps do I need to mail the card?

In the US, most of our products can be simply mailed with stamps!. Pop-up Pets - 4 Forever stamps. Pop-up Pets with holiday outfits - put the small outfit envelope inside the larger envelope. This can be mailed as a package so you can purchase postag

Do you have expedited shipping?

Yes! We do offer expedited shipping! Our expedited shipping is $14.95 and should arrive in 1-3 business days. If you place you order before 12pm Eastern, it should ship the same day*. If you place the order after 12pm Eastern, it will ship on the nex

Can I schedule my order to ship on a specific date?

Yes you can! You can choose a ship date during the check out process. If you do not choose a date, your order will ship on the same day or the next business day. We ship orders from MA, CA and GA and the typical transit time for standard delivery is

Can I ship to more than one address?

At this time, each order can only be shipped to one address. If you would like to send your order to multiple addresses, we recommend placing several orders or having your order sent to you so you can personalize it and mail it with stamps.

Do you ship to FPO/APO/DPO addresses?

Yes! The delivery time is typically 10-14 business days. Please make sure you complete the address information properly when you place your order. You can learn more about mailing to FPO/APO/DPO addresses by clicking here. Please note that this optio

Do you ship Internationally?

At this time we are only able to deliver within the United States, Canada and the UK. If you choose to ship outside the US, please note that your cart will update to the local currency and the shipping options will change to DHL worldwide. If you are

Shipping policy

All orders will ship on the same day or on the next business day. We ship orders Monday-Friday (excluding holidays). USPS Shipment times will vary however, you can expect most shipments to arrive in 3-7 business days depending on your location. We al

Can I send these to a nursing home or hospital?

Yes, you can ship FreshCut Paper to a nursing home or hospital but this works best when you know your recipient will be in the same place for at least a week. When you are checking out simply enter the nursing home address as the shipping address. Be

What if my package gets lost or arrives damaged?

In the event that your order is lost during transit, please contact us at with your order number and any relevant details. We understand the disappointment of receiving a damaged package! In such instances, please contact us and include photos of the