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Every day 9am-5pm EST

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FreshCut Paper

At FreshCut Paper your happiness is our #1 priority. If you need help with the purchase of your FreshCut Paper bouquet or any other questions please contact us and we will be in touch shortly!

FreshCut Paper | Customer Help Center | Contact us

Adding a personalized note card is fun and easy!
Step 1: Click "Add Personalized Card"
Step 2: Select and occasion and pick your favorite design
Step 3: Add your message or choose from our pre-written inspirations
Step 4: Review your note card and send it off!

How do I add a personalized card?

Yes! If you would like us to mail directly to your recipient, just use their shipping address instead of your own at checkout. We would recommend adding on the personalized card for an additional $5.

Can I send to someone else?

At this time we are not delivering outside the United States. If you are in the US and would like to send a card outside the country, you can have the card delivered to yourself and then bring it to the post office to mail it Internationally. Additionally, if you search for FreshCut Paper on Amazon you may find that they will deliver outside the US.

Can I ship this outside the US?

Yes, the flowers are printed on both sides, and look great from all angles. The flowers are cut shorter in the front as in a typical bouquet, so you will see more blooms from the front. The Grand Bouquet is a symmetrical arrangement.

Are the bouquets printed on both sides?

Due to our extremely quick turnaround times, it is very difficult to make changes to an order after it has been placed. However, we are happy to check to see if we can make a change. Please reply "No, I need more help" to reach an agent or leave us a message. Please note that we can’t change the billing address after the order has been placed but rest assured that your recipient will not receive an invoice.

Can I change or cancel my order?

We are available by phone between 9am-5pm Eastern time. Outside of those hours we are also responding to emails! .

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