Send us an email! 
We respond between 9am-10pm EST M-F and 9am-6pm EST Sat & Sun. 
You should expect a response in 24 hours or less

1-833-FCPAPER
Phone hours of operation:
Every day 9am-5pm EST

Contact Us

About Us

Shipping

Store Locator

Shop Bouquets

Shop by Occasion

What's New

FreshCut Paper

<span id="isPasted" style="color: rgb(28, 29, 29); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Once your order ships you will receive an email confirmation with a tracking number. Please note that most carriers do not scan shipments upon arrival at each destination so please be patient if your order does not have an update every day. If you did not receive an order confirmation by email, please&#xA0;<span id="isPasted" style="color: rgb(28, 29, 29); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><a class="fr-green fr-strong" href="https://support.freshcutpaper.com/en-US/contact">contact us</a><span id="isPasted" style="color: rgb(28, 29, 29); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;so that we can resend it!Most standard shipping orders will ship by USPS. Even if you receive a DHL tracking number, your order will still be delivered by USPS!

Once your order ships you will receive an email confirmation with a tracking number. Please note that most carriers do not scan shipments upon arrival at each destination so please be patient if your order does not have an update every day. If you di

How do I track my order?

Shipping & Delivery

Do you mail it to me or my intended recipient?

Can I change my order after it has been placed?

How much does shipping cost?

Do you have expedited shipping?

Can I schedule my order to ship on a specific date?

Can I ship to more than one address?

Do you ship to FPO/APO/DPO addresses?

Do you ship Internationally?

Shipping policy

Can I send these to a nursing home or hospital?

What if my package gets lost or arrives damaged?

How do I add a personalized card?

Why can't I use PayPal?

What are your accepted payment methods?

Can I buy FreshCut Paper in a store?

Do you charge sales tax?

Can I buy FreshCut Paper on Amazon?

Do you include pricing in the delivery?

How can I get a discount?

Return Policy

Can I buy FreshCut Paper online?

Can I place an order by phone?

Ordering

How to display your classic size bouquets

Request a dog or cat type

How to Open Pop-Up Pets & Put On Accessories

Are the products printed on both sides?

How do I mail FreshCut Paper?

How large are these products?

Displaying your mini bouquets

How to display your Garden Lilacs

How to display Easter Egg Tree

How to display your Moonlight Garden

How to display your Christmas Tree

How to display your Winter Tree

Can I fold the product flat again?

How to display your Grande Peony Paradise

Are the products scented?

How do I order the outfits for my dog or cat?

What are the ingredients in the Aspen Fir scent?

How do I use the spray-on scent?

How many stamps do I need to mail the card?

Products

What are your hours of operation?

How do you support the ASPCA?

How do I track my order?Updated 8 months ago