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Why can't I use PayPal?
Unfortunately, PayPal changes the shipping address at checkout, making it impossible for our customers to send our products as a gift. After careful consideration, we have removed PayPal as a payment option on our website to streamline the checkout e
What are your accepted payment methods?
FreshCut Paper accepts Visa, MasterCard, American Express, Discover, ShopPay and Amazon Pay. Please note, Amazon Pay is NOT Amazon Prime, it is merely using the payment method from your Amazon account. All transactions are in U.S. Dollars unless ship
Can I buy FreshCut Paper in a store?
Our pop-up flower bouquets are sold throughout the United States. Please check out our store locator to find one near you! We always recommend calling first to ensure they have stock available. If there is a store near you that you think might be a g
Do you charge sales tax?
Yes, we are required to charge sales tax for deliveries to most states. This will be calculated automatically at check out. You will need to input your shipping address before the tax can be calculated.
Can I buy FreshCut Paper on Amazon?
Yes, you can also purchase FreshCut Paper from Amazon, but please be very careful that the seller is listed as FreshCut Paper. We want to make sure you receive an authentic product!.
Do you include pricing in the delivery?
No, we do not include receipts or invoices our shipments so your recipient will not see any pricing. There will be a packing list in each order which will show the billing address, delivery address and items ordered but it will not include prices.
How can I get a discount?
It's so easy! Buy 5 or more and Save! Please put 5 or more products in your cart and your 20% discount will be applied automatically. All products such as bouquets, grande bouquets, trees, wreaths, plants, dogs and cats will qualify for this discount
Return Policy
If your product is damaged or unsatisfactory you have 30 days from the date of receipt to exchange or return your item. Shipping cost back to FreshCut Paper will be at the purchaser’s expense unless the item arrives damaged. The product will need to
Can I buy FreshCut Paper online?
Yes! FreshCut Paper is available from our website. Please be careful to avoid phishing scam ads on social media. These fake ads will use real images to try to trick you into ordering. Our FreshCut Paper website is the safest place to order. You can
Can I place an order by phone?
Yes, we would be happy to help you place an order by phone!. Please call us toll-free at 833-327-2737 daily from 9-5 Eastern. If you reach our voice mail, please leave us a message and we will return it as soon as possible. Alternatively, you can ema